These Terms & Conditions govern your use of the jiliplay online gaming platform. By creating an account or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.
By accessing, registering for, or using the jiliplay platform (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (the "Agreement"), as well as our Privacy Policy and Responsible Gaming Policy. This Agreement constitutes a legally binding contract between you (the "User" or "Player") and jiliplay (the "Company," "we," "us," or "our").
If you do not agree to these terms, you must not access or use the jiliplay Service. We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Your continued use of the Service following any changes constitutes acceptance of the revised terms. It is your responsibility to review this Agreement periodically to stay informed of any updates.
These Terms & Conditions are governed by the laws of the Republic of the Philippines. By using jiliplay, you consent to the exclusive jurisdiction of Philippine courts for any disputes arising from or related to your use of the Service.
You must be at least 21 years of age to create an account and use the jiliplay Service. By registering, you represent and warrant that you meet this age requirement and that all information you provide during registration is accurate, complete, and current. jiliplay reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension or closure.
You further represent that you are legally permitted to participate in online gaming activities under the laws of your jurisdiction. It is your sole responsibility to ensure that your use of jiliplay complies with all applicable local, state, and national laws. jiliplay does not accept players from jurisdictions where online gaming is prohibited.
To use the jiliplay Service, you must create an account by providing a valid email address, username, password, and mobile phone number. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify jiliplay immediately of any unauthorized use of your account or any other breach of security.
Each individual is permitted to hold only one jiliplay account. Creating multiple accounts, using another person's account, or allowing others to use your account is strictly prohibited and may result in immediate account termination and forfeiture of all funds. jiliplay employs automated systems to detect duplicate accounts and reserves the right to close any accounts found in violation of this policy.
jiliplay may require you to complete a verification process before you can withdraw funds from your account. This process may include submitting government-issued identification, proof of address, and proof of payment method ownership. Verification requests must be completed within 30 days. Failure to complete verification may result in withdrawal restrictions or account closure.
jiliplay accepts deposits via GCash, PayMaya, BDO, BPI, Metrobank, and other payment methods as displayed on the platform. The minimum deposit amount is ₱100 PHP. All deposits are processed in Philippine Pesos (PHP). Deposits are typically credited to your account instantly, though processing times may vary depending on the payment method used.
You agree that all funds deposited into your jiliplay account are your own and have been obtained legally. jiliplay reserves the right to refuse or reverse any deposit that we believe may be fraudulent, in violation of applicable laws, or otherwise suspicious. We do not charge fees for deposits, though your payment provider may impose their own transaction fees.
You may request a withdrawal of your available account balance at any time, subject to the following conditions: (a) your account must be fully verified; (b) you must meet any applicable wagering requirements associated with bonuses or promotions; (c) the withdrawal amount must meet the minimum threshold of ₱200 PHP; and (d) you must withdraw using the same payment method used for your most recent deposit, unless otherwise approved by jiliplay.
Withdrawal requests are typically processed within 24 hours, though processing times may be longer during periods of high volume or if additional verification is required. jiliplay reserves the right to request additional documentation before processing a withdrawal. We do not charge withdrawal fees, though your payment provider may impose their own fees. You are limited to a maximum of three withdrawal requests per day.
jiliplay may offer bonuses, promotions, and other incentives from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, maximum bet limits, and expiration dates. These terms will be clearly stated in the promotion details. Bonus funds cannot be withdrawn until all wagering requirements have been met. jiliplay reserves the right to void bonuses and any associated winnings if we determine that bonus terms have been violated or that bonus abuse has occurred.
All games on the jiliplay platform use certified Random Number Generators (RNGs) to ensure fair and unpredictable outcomes. Game results are determined solely by the RNG and cannot be influenced by jiliplay or any third party. Return to Player (RTP) percentages are published for all games and represent the theoretical long-term payout rate.
You agree to use the jiliplay Service for personal entertainment purposes only. The following activities are strictly prohibited and may result in account closure and forfeiture of funds: (a) using automated software, bots, or scripts to play games; (b) colluding with other players to gain an unfair advantage; (c) exploiting software bugs or errors; (d) engaging in any form of cheating, fraud, or manipulation; (e) using the Service for money laundering or other illegal activities; and (f) abusing bonuses or promotions.
In the event of a game malfunction, software error, or technical issue, jiliplay reserves the right to void all affected game rounds and refund stakes. All game outcomes are final once the round is complete, except in cases of proven malfunction. If you believe a game has malfunctioned, you must report it to customer support within 24 hours of the occurrence.
jiliplay imposes minimum and maximum betting limits on all games. These limits are displayed within each game and may vary by game type and player status. jiliplay reserves the right to adjust betting limits at any time without prior notice. Players who consistently exceed maximum bet limits while using bonus funds may have their bonuses and associated winnings voided.
jiliplay is committed to promoting responsible gaming and preventing problem gambling. We provide tools to help you maintain control over your gaming activity, including deposit limits, session time reminders, reality checks, and self-exclusion options. These tools can be accessed from your account settings at any time.
If you believe you may have a gambling problem, we strongly encourage you to seek help. Resources are available through the PAGCOR Responsible Gaming Program and other support organizations. You may also request a temporary or permanent self-exclusion from jiliplay by contacting our customer support team. During a self-exclusion period, you will not be able to access your account or participate in any gaming activities.
For more information about our responsible gaming policies and available support resources, please visit our Responsible Gaming page.
All content on the jiliplay platform, including but not limited to text, graphics, logos, images, software, and game content, is the property of jiliplay or its licensors and is protected by Philippine and international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the jiliplay platform without our express written permission. Unauthorized use of jiliplay intellectual property may result in legal action and account termination.
jiliplay collects, processes, and stores personal information in accordance with our Privacy Policy and applicable Philippine data protection laws. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy. We implement industry-standard security measures to protect your personal and financial information, including SSL encryption and secure payment processing.
jiliplay will never sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating the platform, processing payments, and providing customer support, but only to the extent necessary to perform these services. We may also disclose your information if required by law or to protect our legal rights.
jiliplay reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to: (a) violation of these Terms & Conditions; (b) fraudulent or illegal activity; (c) abuse of bonuses or promotions; (d) creation of multiple accounts; (e) failure to complete account verification; (f) chargebacks or payment disputes; or (g) any conduct that we determine to be harmful to jiliplay, other players, or the integrity of the Service.
Upon account termination, any remaining balance in your account will be forfeited if the termination was due to a violation of these terms. If your account is closed in good standing, you may request a withdrawal of your remaining balance, subject to verification and any applicable wagering requirements. You may also voluntarily close your account at any time by contacting customer support.
The jiliplay Service is provided "as is" and "as available" without warranties of any kind, either express or implied. jiliplay does not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. To the fullest extent permitted by law, jiliplay disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall jiliplay, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; or (d) unauthorized access, use, or alteration of your transmissions or content.
Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you have deposited into your jiliplay account in the six months preceding the claim.
If you have a complaint or dispute regarding the jiliplay Service, you must first contact our customer support team at [email protected]. We will make every effort to resolve your issue promptly and fairly. If we are unable to resolve your complaint to your satisfaction within 30 days, you may escalate the matter to the appropriate Philippine regulatory authority.
Any disputes arising from or related to these Terms & Conditions or your use of the jiliplay Service shall be governed by the laws of the Republic of the Philippines and shall be subject to the exclusive jurisdiction of the courts of the Philippines. You agree to waive any objection to venue or jurisdiction in Philippine courts.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and jiliplay regarding your use of the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
You may not assign or transfer your rights or obligations under these Terms & Conditions without our prior written consent. jiliplay may assign or transfer its rights and obligations at any time without notice or consent.
Our failure to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of jiliplay.
If you have any questions, concerns, or feedback regarding these Terms & Conditions or the jiliplay Service, please contact us:
We are committed to providing excellent customer service and will respond to all inquiries as quickly as possible, typically within 2 hours.
By creating an account and using the jiliplay Service, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. You further acknowledge that you are at least 21 years of age and legally permitted to participate in online gaming activities in your jurisdiction.
Our customer support team is available 24/7 to answer any questions you have about jiliplay's Terms & Conditions, account policies, or gaming rules.